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Property Management Services

Our property management department handles all ongoing tenant-related tasks, rent collection, negotiations, letting strategy, tenant-related reporting etc.

This department has the overall responsibility for your assets and your contract with Cobblestone, and thereby the key-account responsibility. Property management is our core service and we pledge to manage your property portfolio using well-tested administrative processes that utilise our industry-leading IT systems. 

Property Management Services

  • Rent collection, issue of reminders and debt recovery
  • Handling inquiries from tenants, contact to caretakers and service providers
  • Adjustment of rent
  • Management of lease obligations
  • Tenant relationship management
  • Handling disputes with tenants
  • Preparation of lease agreements
  • Service charge management – heating, water, cable service etc
  • Managing moving in and out of tenants
  • Management of risk, legal and insurance issues (including claims)
  • Reporting data on property, tenants, vacancy, units and rent

Read about our Accounting and Company Management services >>>

What is a property manager?

Property managers are responsible for a wide range of tasks related to the day-to-day management of a real estate property. They work on behalf of property owners, handling all aspects of property management so that the owner can focus on other areas of their business or personal life. Some of the key responsibilities of a property manager include:

Rent collection: One of the most important tasks of a property manager is to collect rent from tenants on time. This involves ensuring that tenants are aware of their rent due date and following up with them if necessary.

Maintenance and repairs: Property managers are responsible for ensuring that the property is well-maintained and in good repair. This includes scheduling regular maintenance tasks such as landscaping, cleaning, and HVAC servicing, as well as addressing any repairs that are needed.

Tenant screening: Property managers are responsible for finding and screening potential tenants to ensure that they are a good fit for the property. This includes checking references, conducting background checks, and verifying income.

Lease agreements: Property managers are responsible for creating and managing lease agreements with tenants. This involves ensuring that the lease is legally sound and includes all necessary provisions to protect the property owner's interests.

Marketing: Property managers are responsible for marketing the property to potential tenants. This includes creating advertising materials, showing the property to potential tenants, and answering any questions they may have.

In addition to these key responsibilities, property managers may also be responsible for addressing any concerns or issues that arise with tenants, such as noise complaints or maintenance issues. They may also be responsible for managing evictions if necessary.

Overall, property managers play a vital role in the success of a real estate investment by ensuring that the property is well-managed and profitable. They provide valuable expertise and support to property owners, allowing them to focus on other areas of their business or personal life.